News & Events
Text Message Phishing Alert
We've received reports that members are getting text messages from which it appears to be coming from Capitol CU asking recipients to call a phone number and enter debit card numbers. Capitol CU does not send unsolicited text messages. If you have received and entered this information please contact us to have your card closed to avoid fraudulent activity.
“Why I Always Tug on the ATM”
Posted on April 20, 2017
“Once you understand how easy and common it is for thieves to attach “skimming” devices to ATMs and other machines that accept debit and credit cards, it’s difficult not to closely inspect and even tug on the machines before using them. Several readers who are in the habit of doing just that recently shared images of skimmers they discovered after gently pulling on various parts of a cash machine they were about to use.”
Read the entire informative blog post from KrebsOnSecurity here .
Reminder: Consumers Should be on Alert for Fraudulent NCUA Text Messages
Posted on September 6, 2016
The National Credit Union Administration has received additional consumer calls about suspicious text messages claiming to come from the agency.
The messages read: “National Credit Union Administration Alert for (recipient’s phone number). Contact (844) 234-5445.” Other fraudulent phone numbers to be alert for are (855) 340-1398 and (844) 906-0773.
These texts are not communications from NCUA. The agency does not seek personal information through the internet or on the telephone.
Please contact NCUA’s Consumer Assistance Center at 1 (800) 755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages, as well as the credit union and local law enforcement.
You may also contact the Internet Crime Complaint Center , a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
If you suspect you may have become a victim of identity theft because of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (888) 766-0008, Experian (888) 397-3742, and TransUnion (800) 680-7289.
Text Phishing Scam Alert
Posted on August 23, 2016
We have been made aware of a phishing scam circulating via text message from phone number (844) 234-5445 or the National Credit Union Administration.
The message reads: “National Credit Union Administration Alert for (recipient’s phone number). Contact (844) 234-5445.”
This is NOT a communication from the NCUA or Capitol Credit Union. We do not seek personal information through the internet or on the telephone.
If you provided any information to these numbers or feel that your account information has been compromised in any way, please contact Capitol Credit Union immediately at (512) 477-9465 or (800) 486-4228.