Read our disclosure and policy statements to obtain more information about CCU accounts. These may be changed from time to time without prior written notice to our members. If you have any questions about any of these documents, please contact us.
- Privacy Policy
- Complaint Notice
- Mobile & Text Banking Terms and Conditions
- Billing Rights Summary
- Biometric Login Agreement
- Banno/Remote Deposit EULA
Truth-in-Savings Disclosures
- Share Savings, Kasasa Saver, and IRA Savings
- Capitol Free, Freedom Checking, Kasasa Cash Back, Kasasa Cash, Kasasa Play, and Money Market
- Certificate of Deposit, IRA Certificate of Deposit
Important Information Regarding Procedures for Opening a New Account
To help the government fight the funding of terrorism and money laundering activities, federa law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.
What this means for our members: When you open an account, our institution will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license and other identifying information.
How Capitol Credit Union Protects Your Information
Safeguarding your personal and financial information is part of how we put members first.
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Encryption & Secure Login: All Capitol Access online and mobile banking sessions are encrypted end-to-end.
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Fraud Monitoring: We monitor account activity around the clock and reach out if something looks unusual.
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We Will Never Ask for Your Credentials: CCU will never call, text, or email asking for your password, member number, or Social Security number. If asked, hang up and call us at (512) 477-9465.
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Card Protection: Report a lost or stolen card anytime through Card Services.
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Secure Data Storage: Member data is stored on protected servers with firewalls, access controls, and regular security reviews.
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Federally Insured: Deposits are protected by NCUA insurance up to $250,000.
See unauthorized activity? Contact us immediately at (512) 477-9465 or visit Contact Us.
